Transparency Center

Welcome to the Jumboo Compliance Hub

The Jumboo Compliance Center brings together all the rules, commitments, and key information related to user safety, content moderation, and protection. Here you’ll find our Community Standards, Transparency Reports, and the policies we’ve implemented to ensure a responsible digital environment that complies with applicable laws and respects everyone.

Here’s how we turn our principles into action.

1. Collaboration with experts.

We work with institutions, organizations, and specialists (security, mental health, etc.) to improve our policies.

2. Intervention features.

We deploy dedicated tools to effectively address problematic content.

3. Proactive detection.

Our advanced systems continuously detect risky content to enable swift action.

4. Independent external oversight.

The XGood Council monitors our practices to ensure transparency and accountability.

Our resources for a safe and transparent environment

Community Standards

They define the expected behaviors and prohibited content on the platform.

Account and Feature Usage Rules

Detail the terms of use for each area.

Moderation Policy

Presents our strategy based on three pillars, our methods, removal criteria, appeal processes, and more...

Privacy Policies

They regulate the collection, use, and retention of data.

Child Safety Standards

Strict and clear rules to protect minors and ensure their safety on Jumboo.

Access the Help Center

Access help resources and essential information.

Do you still need help?

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